Job Title: Front Desk Officer
Location: Lagos Island, Lagos
Employment Type: Full-time
Responsibilities
• Answering phones, scheduling appointments for clients and calling clients to confirm appointments
• Greeting clients with a friendly smile and assigning them to the appropriate department
• Keeping the reception area clean, professional-looking and inviting
• Ensuring the use of fragrances i.e. scented candles to improve the general aura of the reception area and the office in general
• Responding to enquiries by phone, e-mail, or in person
• Managing, escalating and expediting the resolution of client problems/complaints
• Devising/maintaining office systems including data management and filing systems
• Ensure high levels of customer satisfaction
• Perform other duties as assigned.
Requirements
• BSc/ HND in Business Administration, or related field
• Minimum of 1-3 years of proven experience in a similar role
• Good understanding of office administration and basic bookkeeping practices.
• Excellent knowledge of MS Office (especially Excel and Word)
• Superb written and verbal communication skills
• Strong people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High degree of accuracy and attention to detail
Salary
N60,000 – N80,000 Monthly.
Application Closing Date
27th December, 2021.
How to Apply
Interested and qualified candidates should send their updated CV to: recruitment@owensxley.com using the Job Title as the subject of the mail.