Job Title: Customer Experience Officer
Location: Abuja (FCT)
Employment Type: Full-time
Job Responsibilities
• Receiving and making a high volume of calls from or to customers.
• Striving to achieve first call resolution and maintaining the quality of service provided by Oludidit.
• Using social media to communicate with customers as appropriate.
• Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.
• Expanding the customer base by prospecting, upselling and cross-selling.
Requirement:
Candidates should possess a Bachelor’s Degree with 1-5 years work experience.
Application Closing Date
12th June, 2021.
How to Apply
Interested and qualified candidates should send their Applications to: customerexperiencejob@gmail.com using the Job Title as the subject of the email.