We are recruiting to fill the position below:
Job Title: Contact Centre Agent
Location: Ikeja, Lagos
Employment Type: Contract
Job Responsibilities
• Handle customer enquiries via telephone
• Ensure that calls are handled professionally and manage the length of calls.
• Provide customers with needed information and support
• Make outbound calls and receive inbound calls
• Ensure that customers are satisfied with the services of the organisation
• Gather information from customers.
• Adhere to call script and call centre policies.
Requirements
• Candidates with OND, ability to speak Hausa is an added advantage.
• Candidates should possess 0-2 years work experience.
Application Closing Date
15th June, 2021.
How to Apply
Interested and qualified candidates should send their CV to: careers@creditdirect.ng using “Contact Centre Agent” as subject of the mail.